This privacy policy explains how the Bikipi website (accessible at bikipi.com) and its associated application collect, use, and protect your personal data.
We place great importance on respecting your privacy and are committed to processing your data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
1. Data Controller
Bikipi
Email: [email protected]
Website: bikipi.com
2. Data Collected
2.1. Data You Provide Directly
- Email address
- Name, surname, or pseudonym
- Profile picture (optional)
- Information related to a property listing (description, approximate location, amenities, capacity, etc.)
- Messages sent via the contact form or internal messaging system
- Reviews, comments, ratings
2.2. Automatically Collected Data
IP Address
Technical Information about the browser or device
Session IDs
Browsing Statistics (pages viewed, interactions)
2.3. Location
If you enable geolocation, we may use your approximate location to display nearby accommodations.
No precise or real-time location data is collected without your consent.
3. Purposes of Processing
We use your data to:
- Create and manage your user account
- Connect hosts and travelers
- Manage booking requests, messages, and reviews
- Improve the functionality of the website and application
- Send service-related communications (security, important notifications)
- Prevent fraud and ensure security
- Comply with our legal obligations
- We do not resell any personal data.
4. Legal Basis for Processing
Data processing is based on:
- The performance of a contract (use of the service, account management)
- Consent (cookies, geolocation, newsletter)
- Legitimate interest (security, service improvement)
- Legal obligations (retention of certain logs)
5. Data Retention Period
- Account data: retained as long as the account is active
- Messages and exchanges: for the duration necessary to manage the service
- Technical logs: up to 12 months
- Deleted data: anonymized or permanently erased except where required by law
6. Data Recipients
Your data may only be transmitted to:
- The service provider and its partners
- Technical service providers essential to the operation of the service:
- Hosting
- SMTP or email service
- Statistical tools
- Backup
- No sharing with commercial partners without your explicit consent.
7. Transfer outside the European Union
If some service providers are located outside the EU, we ensure they offer a level of protection compliant with the GDPR (standard contractual clauses, countries recognized as adequate, etc.).
8. Data Security
We implement various security measures:
- Secure HTTPS connections
- Restricted access to website administration
- Regular backups
- Technical updates
- Secure data storage
- In the event of an incident affecting your data, we will inform you within the legally required timeframes.
9. Your Rights
You have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to object
- Right to data portability
- Right to withdraw your consent
- To exercise your rights: [email protected]
You can also file a complaint with the CNIL (French Data Protection Authority).
10. Cookies and Audience Measurement
This website may use cookies to:
- Ensure the proper functioning of the website
- Save your preferences
- Measure audience and improve the user experience
- A consent banner may be displayed depending on the type of cookies used.
You can also manage your preferences through your browser.
11. Policy Changes
This policy may be updated to reflect legal or technical developments affecting the service. In the event of a significant change, a notification may be displayed on the website.
12. Contact
For any questions regarding your personal data:
Email: [email protected]
Website: bikipi.com